Bristol Old Vic
Phone: 0117 987 7877
In person
Monday – Friday: 10am-8pm
Saturday: 12pm-8pm
Please note on non-performance days the box office will close at 6pm weekdays, and close all day Saturday
On the phone
Monday - Friday: 10am-6.30pm
Saturday: 12pm-6.30pm
Please note on non-performance days the phone lines will close at 6pm (weekdays) and close all day Saturday
You can book your tickets online, via post, by phone or you can come and see us and book them in person.
Box Office Phone Number: 0117 987 7877
Book In Person: King Street, Bristol BS1 4ED (directions)
Online (24hour): Visit Shows Online
Postal Bookings:
Bristol Old Vic Box Office
King Street
Bristol
BS1 4ED
A 50p transaction fee applies to all credit/debit card bookings, £1 for online bookings and a 50pence charge for postal bookings. Please do not send cash in the post. Please make cheques payable to Bristol Old Vic
Concessions
- under 21s
- full-time students
- registered disabled*
- unwaged
- equity members
ID will be required when claiming concessions.
Under 2’s may be brought in as “babes in arms” for children’s shows only
*Patrons with restricted mobility are entitled to the disabled concession plus a free accompanying person if required, please call 0117 9877 877 to book. Mon – Fri 10-6
Groups
For group bookings please call our Sales and Marketing team on: 0117 907 4907
Tobacco Factory Theatre
Phone: 0117 902 0344
Mon – Sat (Sep-May) 10.00am – 6.30pm
The Box Office is closed on Sundays and Bank Holidays.
The Tobacco Factory Theatre accept all major credit and debit cards, except American Express. A Card Handling Fee of 50p for 1 ticket or £1 for 2 or more tickets applies for all card transactions.
The Tobacco Factory Theatre do not post tickets. You can collect the tickets any time from the time of booking, up until the night of the show. Please bring the card you paid with for identification.
Refunds and Exchanges
The Tobacco Factory Theatre do not offer refunds, but do exchange tickets for other performances of the same production (subject to availability) if 48 hours notice is given. A £1 Administration Fee will apply for exchanges.
Concessions
Concessions are available for most performances and prices can be found in ‘What’s On’. Concessionary tickets are available for under 16’s, full time students, benefit claimants, registered disabled, over 60’s and Equity members. Valid Student ID will be required upon collection.
Tickets can be reserved for a maximum of 48 hours – full payment is then required. If we do not hear from you by the 48 hour deadline tickets will be released back to public sale. We cannot reserve tickets to be paid on the door on the performance night. Full payment must be received at least 2 hours before the start of a show.
Arnolfini
Phone: 0117 917 2300
Email: boxoffice@arnolfini.org.uk
In person: Arnolfini, 16 Narrow Quay, Bristol, BS1 4QA
Box Office open from 11am to 6pm Tue -Sun, later if there is an event on, closed on Mondays)
We accept Mastercard, Visa, Delta, Switch, Electron, Solo and American Express.
When booking, please tell us if you have any special requirements.
Concessions are available with proof of entitlement for students, disabled people (personal assistants go free), JCP40 holders and people over 60.
















